Diploma in Customer Relationship Management

A comprehensive course in Customer Relationship Management (CRM) that enhances skills in customer engagement, loyalty, and relationship-building strategies.

Created by

IMSR EDU

01:34:01 Hours

1 Enrolled

    • (0 Reviews)

English

Last updated

Tue, 15-Oct-2024

Course description

This diploma in Customer Relationship Management (CRM) equips learners with the essential skills to effectively manage customer relationships, improve retention, and drive business growth. The course covers key CRM concepts, customer satisfaction strategies, and loyalty management, making it ideal for professionals looking to enhance customer engagement.

What will i learn?

  • Develop effective customer retention and loyalty strategies.
  • Gain proficiency in CRM tools and technologies.
  • Understand key principles of customer behavior and engagement.
  • Improve customer service and communication skills.

Requirements

  • 12th or Graduation
  • Basic Business Administration knowledge

IMSR EDU

IMSR Professor

I am a visionary leader with a passion for education and a relentless drive to empower individuals to reach their full potential in the dynamic world of management. With over two decades of experience in academia and business, I brings a wealth of knowledge and expertise to my role as the Director of the Indian Management School & Research Centre.
View profile

2999₹

10000₹

Lectures

13

Quizzes

1

Skill level

Intermediate

Expiry period

36 Months

Certificate

Yes
Remove from cart Add to cart Buy now

Related courses

Beginner

Diploma in Business Administration

0

(0 Reviews)

Compare

A Diploma in Business Administration offers essential training in business management, covering areas like finance, marketing, operations, and leadership. It equips students with practical skills for entry-level roles in diverse industries or for further studies in business-related fields.

Free

03:00:00 Hours

Intermediate

Diploma in Global Marketing Management

0

(0 Reviews)

Compare

A Diploma in Global Marketing Management teaches strategies for marketing products and services internationally. Topics include market research, branding, and cross-cultural communication. Graduates are equipped for careers in multinational companies or international marketing agencies.

2999₹

10000₹

00:30:00 Hours

Beginner

Diploma in Project Management

0

(0 Reviews)

Compare

"Master project management essentials with our Diploma program. Learn planning, execution, and leadership skills for diverse industries. Hands-on projects prepare you for dynamic roles. Elevate your career prospects today."

2999₹

10000₹

07:23:01 Hours

Advanced

Executive MBA in Logistics Management

0

(0 Reviews)

Compare

An Executive MBA (EMBA) in Logistics Management is designed for experienced professionals seeking to enhance their knowledge and skills in managing complex supply chain operations.

20000₹

30000₹

Hours

Beginner

Diploma in Management Concepts & Organizational Behaviour

0

(0 Reviews)

Compare

The diploma covers management theories, HR functions, leadership styles, and strategic management, emphasizing practical skills and ethical considerations.

2999₹

10000₹

09:18:23 Hours

Intermediate

Diploma in Business Environment & Law

0

(0 Reviews)

Compare

The diploma covers legal frameworks, risk management, contract law, regulatory compliance, and ethical considerations, preparing students for business challenge

2999₹

10000₹

03:25:32 Hours

Intermediate

Diploma in International Business Environment

0

(0 Reviews)

Compare

The diploma covers global dynamics, trade, cross-cultural management, market entry, marketing, supply chain, legal frameworks, strategy, finance, ethics, and sustainability.

2999₹

10000₹

06:17:22 Hours

Intermediate

Diploma in Logistics & Supply Chain Management

0

(0 Reviews)

Compare

The Diploma in Logistics & Supply Chain Management equips students with skills in procurement, distribution, inventory management, and supply chain optimization.

2999₹

10000₹

07:35:50 Hours

Intermediate

Diploma in Entrepreneurship Management

0

(0 Reviews)

Compare

The Diploma in Entrepreneurship Management cultivates business acumen in planning, marketing, and finance, fostering innovation and success in ventures.

2999₹

10000₹

00:30:00 Hours

Intermediate

Diploma in Marketing Management

0

(0 Reviews)

Compare

The program covers market research, consumer behavior, branding, and strategy development, preparing graduates for dynamic roles in marketing.

2999₹

10000₹

02:45:08 Hours

Intermediate

Diploma in Strategic Management

0

(0 Reviews)

Compare

The program covers strategic analysis, competitive strategy, leadership, and change management, preparing graduates for leadership roles in diverse industries.

2999₹

10000₹

01:58:12 Hours

Intermediate

Diploma in Advertising & Sales Management

0

(0 Reviews)

Compare

The Diploma in Advertising and Sales Management teaches marketing, brand promotion, and sales strategies for careers in advertising and sales.

2999₹

10000₹

03:37:10 Hours

"Welcome to IMSREDU, your gateway to excellence in management education. Dive into a world of limitless possibilities with our comprehensive suite of online management programs designed to equip you with the skills and knowledge needed to thrive in today's dynamic business landscape."

Top categories

Useful links

Help

Subscribe to our newsletter